Account or generation help
Include your account email and a short description of what happened. Do not include student names or other identifying information.
Support and school purchasing
Get help
Payments and refunds
Include the payment date, credit pack and Square receipt details where available.
Read the refund policy →School invoices and purchase orders
Contact support to discuss school purchasing or larger credit packs.
Include only the details needed to investigate
Do not send student names, health information or other sensitive child information.